Save $500 on Invisalign

Includes our 3-year results guarantee with 2 rounds of refinements

Flexible financing — because your smile shouldn't wait

We work with CareCredit to make treatment affordable. Apply in minutes with no hard credit pull.

Reviewed by Dr. Kenneth B. Prince, DDS

Reno Dental Patient Information

Dr. Prince, Dr. Papez-Berg, Dr. Tiffany, and their team are dedicated to providing you with a pleasant visit and results that you’re proud to show off. White Pine Family Dental is a family-owned practice committed to exceptional oral health care, and that commitment extends far beyond the dental chair — it starts the moment you decide to reach out. Our administrative team is ready to help you with questions about scheduling, financial policy, and insurance, making that part of the process as smooth and straightforward as possible.

Whether you’re visiting us for the first time, navigating dental insurance coverage, or looking for information on how to keep your smile healthy at home, this section brings everything together in one place. Below, you’ll find resources covering the administrative side of our practice, so you can walk through the door feeling informed and confident.

30+
Years White Pine Has Served Reno Patients
3
Experienced Doctors on Our Team
340+
5-Star Google Reviews
10+
Insurance Plans Accepted

 

Beautiful elder woman with healthy smile sitting during the consultation with dentist at the dental office

New Patients

Starting with a new dental practice is a big step, and we want to make that transition as easy as possible. Our new patient resources walk you through every stage of getting started — from completing your forms ahead of time to meeting our team on your first day. We take the time to learn about your oral health history and listen to your goals so we can provide care that’s truly personalized to you.

1
Register Online
Complete your new patient forms securely before your visit — no clipboard required.
2
Meet Our Team
Your first visit includes a comprehensive exam, X-rays, and a conversation about your goals.
3
Get Your Care Plan
We explain your recommended treatment clearly and help you understand all your options before moving forward.

New Patient Info

 

Your First Visit

Knowing what to expect before your first appointment can make all the difference. During your first visit, our team will review your health history, take any necessary dental X-rays, and perform a comprehensive exam. We’ll talk through your concerns, answer your questions, and help you understand any recommended treatment — all in a relaxed, welcoming environment. There are no surprises here, just honest, personalized care from people who genuinely want to help.

Learn About Your First Visit

 

Patient Registration

Skip the clipboard. Our secure online patient registration makes it simple to complete your paperwork before you arrive, so your first appointment can focus entirely on your care. Getting started takes just a few minutes, and your information is handled with strict privacy in mind. If you have questions before completing your forms, our team is always happy to help by phone.

Complete Patient Registration

 

Insurance Information

We work with a wide range of dental insurance plans and want to make coverage as easy to understand as possible. Our team will help you file claims as a courtesy, maximize your benefits, and answer any billing questions. We are out of network with Delta Dental, but we still honor Delta Dental benefits and will work with you to make care affordable. Below are the major plans we work with.

Guardian
Humana
MetLife
Ameritas
Cigna Dental
Aetna
Blue Cross Blue Shield
GEHA
Renaissance Dental
Diversified Dental Plans

Explore Insurance Options

 

Financial Policy

We believe everyone deserves access to quality dental care, and we’re committed to keeping treatment as affordable as possible. Payment is due at the time service is rendered, and we accept most major payment methods. We also offer arrangements for monthly payment plans when discussed in advance of your procedure. We work with CareCredit financing — apply in minutes with no hard credit pull.

Review Our Financial Policy

Have a Question Before Your Visit?
Our team at White Pine Family Dental is happy to help with scheduling, insurance, billing, or anything else. Reach out anytime.

 

Wellness Membership Plan

Don’t have dental insurance? Our Wellness Membership Plan is designed to give you access to preventive care at a predictable, manageable cost. The plan covers essential services like dental exams, teeth cleanings, and X-rays, with discounts on additional treatment. It’s a straightforward, insurance-free option for patients who want consistent, high-quality care without the complexity of a traditional plan.

Learn About the Membership Plan

 

Patient Testimonials

We’re proud of the relationships we’ve built with our patients over the years, and their words speak for themselves. Browse reviews from real White Pine Family Dental patients to see what their experience has been like — from first visits to complex restorative care. Your comfort, confidence, and satisfaction are at the heart of everything we do.

Read Patient Reviews

 

Post-Operative Instructions

After a procedure like a tooth extraction, it’s important to follow proper post-operative care to support healing and avoid complications. Our detailed home care instructions are available here so you always have access to guidance, whether you’re recovering from an extraction or another dental procedure. If you ever have concerns during your recovery, don’t hesitate to call our office directly at (775) 825-6655.

View Post-Op Instructions

 

Ready to Get Started?

White Pine Family Dental is a family-owned practice serving Reno, NV, with a team focused on personalized, compassionate dental care. Dr. Prince, Dr. Papez-Berg, and Dr. Tiffany are committed to making every visit as comfortable and productive as possible. Whether you’re a new patient getting ready for your first appointment or an existing patient with questions about coverage or billing, we’re here to help every step of the way. Contact us today or use our online scheduling to book your next visit.

Ready for a
Healthier Smile?

Office hours

Monday – Thursday: 8:00 AM – 5:00 PM
Friday – Saturday: 8:00 AM – 3:30 PM

Contact

Phone: (775) 825-6655
Fax: (775) 825-8691