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Reviewed by Dr. Kenneth B. Prince, DDS

Dental Insurance

We Make Insurance Simple So You Can Focus on Your Smile

Figuring out what your dental insurance covers can feel overwhelming, and many patients come to us with real questions about how their benefits work, whether their plan is accepted, and what happens if they have coverage we are not in network with. At White Pine Family Dental, our team has been helping Reno patients navigate dental benefits for over 30 years. We are committed to working with you and your insurance so you can get the care you need without unnecessary confusion or stress.

Out-of-Network Coverage and What It Means for You

We Can Still Work With Your Insurance, Even If We Are Out of Network

Being out of network with a carrier does not necessarily mean your benefits stop working at our office. At White Pine Family Dental, we want our patients to have a clear picture of how their coverage applies so there are no surprises. If your plan is not listed above or you are unsure of your network status, please contact our team and we will help you understand what your benefits mean in practical terms before your visit.

1
Check Your Plan
Call our team before your visit. We will help you understand exactly what your coverage looks like and how it applies at our office.
2
We Verify Your Benefits
Our front desk team works through the details with your carrier, including reimbursement eligibility and any partial coverage that may apply.
3
We Handle the Paperwork
As a courtesy, we bill your insurance company and track your claims so you can focus on your care, not the administrative back-and-forth.

It is worth knowing that out-of-network arrangements vary by plan and by procedure. In many cases, patients are still able to receive reimbursement or partial coverage for services rendered. We believe that a conversation about your benefits should happen before your appointment, not after.

For patients without dental insurance, we do whatever it takes to help make care affordable. Whether that is exploring financing options, working with an in-house membership plan, or discussing monthly payment arrangements, our team will find a path forward with you.

A client filling out the client form with the assistant in the modern dental clinic

Financing Your Care

In our Reno Dental office, we offer high quality care and payment options that work for all of our patients. Below you will find a list of insurance and payment plans that we accept. If you don’t see your preferred method on our list, please call our office to find out what other options may be available to you.

We also invite you to view information below about How Insurance Works and Billing Insurance Claims.

Guardian
Humana
MetLife
Ameritas
Cigna Dental
Renaissance Dental
Aetna
Blue Cross Blue Shield
GEHA
Diversified Dental
Dental Plans

Don’t see your plan? Call our office — being out of network does not always mean your benefits cannot be used.

Out-of-Network Coverage and What It Means for You

We Can Still Work With Your Insurance, Even If We Are Out of Network

Being out of network with a carrier does not necessarily mean your benefits stop working at our office. At White Pine Family Dental, we want our patients to have a clear picture of how their coverage applies so there are no surprises. If your plan is not listed above or you are unsure of your network status, please contact our team and we will help you understand what your benefits mean in practical terms before your visit.

It is worth knowing that out-of-network arrangements vary by plan and by procedure. In many cases, patients are still able to receive reimbursement or partial coverage for services rendered, and our front desk team is experienced in helping patients work through those details. We believe that a conversation about your benefits should happen before your appointment, not after.

For patients without dental insurance, we do whatever it takes to help make care affordable. Whether that is exploring financing options, working with an in-house membership plan, or discussing monthly payment arrangements, our team will find a path forward with you. Dr. Prince has noted that for patients without insurance, the practice is committed to working with them individually.

Why Doesn’t My Insurance Pay For This?

Submitting Claims for Insurance

As a courtesy to you, we will bill your insurance company and track claims. Please keep us informed of any changes to your insurance plan. You are responsible for the fees charged by our office, no matter what your insurance coverage may be. Most insurance companies should respond to the claim within four to six weeks. Any remaining cost is your responsibility.

We are here to help! Please call for more information about financing your oral health needs in our office: (775) 825-6655

Picture of male patient signing documents in dental clinic

Frequently Asked Questions

Patients often come to us with questions about how their insurance works and what to expect financially. Here are a few of the most common ones we hear.

Does White Pine Family Dental accept my insurance?

We work with a number of major dental insurance carriers including Guardian, Humana, MetLife, Ameritas, Cigna Dental, Renaissance Dental, Aetna, Blue Cross Blue Shield, GEHA, Diversified Dental, and Dental Plans. If you do not see your plan on that list, we encourage you to call our office. Being out of network with a carrier does not always mean your benefits cannot be used, and our team will help clarify what your coverage looks like and how we can honor them for you. 

White Pine Family Dental is currently out of network with Delta Dental. That said, we do honor your Delta Dental benefits. You may still be eligible to receive reimbursement directly from Delta Dental for services rendered at our office, and our team will help you understand exactly how your specific plan applies so you can make an informed decision about your care without any surprises.

We offer financing options to help make dental care accessible regardless of your insurance situation. Financing plans with monthly payment options starting as low as $97 per month are available for qualifying procedures. Our team is happy to walk you through what is available and help you find the best fit for your budget.

Yes. For patients who do not have dental insurance or whose plan does not cover the care they need, White Pine Family Dental offers an in-house membership plan. This plan is designed to make routine and preventive care more predictable and affordable, without the limitations that can come with traditional insurance. Contact our office to learn more about how the plan works and whether it might be a good fit for your situation.

White Pine Family Dental no longer participates with Liberty Dental. If you currently have Liberty Dental coverage, we encourage you to call our office to discuss your options. We are happy to help you understand what care may still be accessible and whether our wellness membership plan or financing options might be a good fit for your situation.

WHAT OUR PATIENTS SAY

REVIEWS SOURCED FROM GOOGLE