March 16, 2020

To Our Patients and Their Families,

At White Pine Family Dental our number one priority has always been the health and safety of our patients. Often in times of uncertainty, there can be a wealth of misinformation spread, especially in today’s digital age. As a leading healthcare authority in our community, we wanted to reach out to all of our patients regarding the COVID-19 virus, and to let you know the steps we are taking to alleviate any potential concerns. 

According to the latest reports from the CDC and other national healthcare providers, the current health risks are minimal for most age groups. We recommend all of our patients to wash their hands frequently, avoid close contact with people who are sick, and stay home if you aren’t feeling well. 

At White Pine Family Dental we follow strict sterilization policies for the protection of both our staff and our patients. Each staff member maintains rigorous personal hygiene standards as well as using new gloves and face masks for every patient interaction. We use hospital-grade disinfectants across the entire office, with extensive room cleaning after each patient to ensure a safe and clean environment. After each use, all dental instruments receive the highest level of medical sterilization available. These processes have always been of utmost importance in our office and will continue to be the standards we uphold for our community. 

Please rest assured that we are following local and national updates daily, and will continue to maintain the highest level of safety and patient care that you have come to expect. If you have any questions regarding your future appointments, please don’t hesitate to reach out to us.

As long as we are open, our office protocol is the following:

  • Please reschedule appointments if you are feeling sick with cold, cough, fever, or have family members with these symptoms
  • If you plan on keeping your appointment, we would like to minimize contact in the waiting room. Please remain in your car, call us when you arrive and we will call you back when your provider is ready to begin treatment.
  • We will have every patient rinse for 30 seconds with a 1% hydrogen peroxide solution to help reduce viral count within the oral cavity.
  • The hygienists will not be using the ultrasonic scalers due to aerosol transmission. They will instead be hand scaling and polishing, as it used to be.
  • Doctors will be using rubber dams whenever possible to help reduce aerosols in the office.

Again, thank you for being a valued patient with White Pine Family Dental. We appreciate your continued trust and confidence. Together we can overcome these challenging circumstances and continue your path to greater health! We look forward to taking care of you at your next scheduled appointment. 



Dr. Mary Papez-Berg &

The Team at White Pine Family Dental

Restorative and Cosmetic Dentist Reno NV

Compassionate Dental Care

Reno NV Dentists Kenneth Browning Prince, DDS, Mary Papez-Berg, DDS and Joyce Anacker, DDS, practice a full scope of general and cosmetic dentistry with expertise ranging from porcelain veneers to dental implants, crowns and bridges. Dr. Prince, Dr. Papez-Berg and Dr. Anacker can now correct a wide variety of so-called permanent cosmetic dental problems, and can literally redesign your smile.

Our office is located at 601 W. Moana Ln. Ste. #7, Reno, NV.

Ready to Improve Your Smile?

At White Pine Family Dental, we provide personalized dental care tailored to the individual needs and expectations of our patients.

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General & Cosmetic Dentistry Reno

General & Cosmetic Dentistry can give you a smile you’re happy to show off. Modern cosmetic dentistry techniques make it easier than ever for you to have a bright, even smile.

Drs. Prince, Papez-Berg and Anacker can give you the smile you want using:

Dental Implant Restorations Reno

Dental implants are designed to provide a foundation for replacement teeth that look, feel, and function like natural teeth. The person who has lost teeth regains the ability to eat virtually anything and can smile with confidence, knowing that teeth appear natural and that facial contours will be preserved.

Dental implants are changing the way people live. With them, people are rediscovering the comfort and confidence to eat, speak, laugh and enjoy life. For more information about dental implants or to schedule a consultation appointment, call our office in Reno, NV at White Pine Family Dental Phone Number (775) 825-6655.