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A dental emergency can happen to anyone, at any time — and the decisions you make in those first minutes matter more than most people realize. Whether you are dealing with sudden severe tooth pain, a knocked-out tooth, or a broken crown, waiting it out almost always makes things worse. These situations escalate quickly, and what starts as a manageable problem can become a far more serious one without prompt care.
At White Pine Family Dental, we have been treating dental emergencies in Reno for over 30 years. Dr. Kenneth Prince built this practice with a commitment to being available when patients needed help most — including after hours and on weekends — because pain does not follow office hours. When you call us, you reach real people who know your name and care about the outcome.
A dental emergency is any situation involving the teeth, gums, or mouth that requires immediate professional attention to prevent permanent damage, stop active infection, or relieve severe pain. The American Dental Association identifies the most common dental emergencies as knocked-out or broken teeth, severe toothaches, dental abscesses, lost restorations, and injuries to the soft tissues of the mouth.
If you are experiencing significant pain, visible tooth damage, facial swelling, bleeding that will not stop, or a tooth that has been knocked out — do not wait. Call us now and we will assess your situation, guide you on first-aid steps, and get you in as quickly as possible.
Dental emergencies affect patients of every age, and the right response depends on the patient and the injury. We provide specialized emergency care for both adults and children — and the approach differs in meaningful ways.
A knocked-out permanent adult tooth must be reimplanted as quickly as possible, ideally within 30 minutes. A knocked-out baby tooth is handled very differently — reimplanting it can actually damage the permanent tooth developing beneath it. That distinction alone illustrates why age-specific guidance matters.
We have built dedicated resources for each group. Select the one that applies to your situation for step-by-step guidance on what to do right now, what to bring to your appointment, and what treatment at our office will look like.
Dental emergencies come in many forms. These are the situations we most commonly treat at White Pine Family Dental — for both adults and children:
For any dental emergency involving the teeth or oral structures, your first call should be to a dentist — not a hospital emergency room. ERs can manage severe facial trauma, uncontrolled bleeding, or swelling that is spreading to your airway — but they cannot perform dental procedures. An ER visit for a toothache or a broken tooth means hours of waiting for pain management and a referral to a dentist the next morning. That is time your tooth doesn’t have.
| Situation | Call White Pine | Go to ER / Call 911 |
|---|---|---|
| Knocked-out or broken tooth | ✓ First call | — |
| Severe toothache or abscess | ✓ First call | — |
| Lost filling or crown | ✓ First call | — |
| Facial swelling spreading to jaw/neck | Call us too | ✓ Go immediately |
| Difficulty breathing or swallowing | — | ✓ Call 911 now |
| Uncontrolled bleeding from the mouth | — | ✓ Go immediately |
When in doubt, call us first. We will tell you exactly what to do and whether you need to go elsewhere. Our team is reachable for after-hours urgent questions — call the main number and follow the prompts.
When you call White Pine Family Dental with an emergency, you will not be sent to voicemail and you will not be told to wait until next week. We prioritize urgent situations and do our best to see emergency patients the same day they call. Here is what to expect:
When a dental emergency strikes, you deserve fast, compassionate care from a team that takes your situation seriously. At White Pine Family Dental, our doctors bring over 30 years of experience treating Reno patients, and we have been responding to dental emergencies since the earliest days of our practice. Dr. Prince built his career on the belief that patients in pain deserve a real answer and real care, and that philosophy continues to guide everything we do. We are a family-owned, patient-focused practice where you are known by name, not by a chart number.
Whether you are dealing with a knocked-out tooth, an abscess, a broken crown, or pain you cannot explain, we are ready to help. We work with most major insurance plans and offer financial options to make care as accessible as possible. If you or a family member is experiencing a dental emergency, do not wait. Contact us today to be seen as soon as possible.
Monday – Thursday: 8:00 AM – 5:00 PM
Friday – Saturday: 8:00 AM – 3:30 PM
Phone: (775) 825-6655
Fax: (775) 825-8691